Vancouver · E-Commerce
E-Commerce Fulfillment in Vancouver
Direct-to-consumer order fulfilment out of the Lower Mainland, running on the same floor and the same stock pool as your wholesale orders.
E-Commerce Fulfillment in Vancouver, the short version
Direct-to-consumer order fulfilment out of the Lower Mainland, running on the same floor and the same stock pool as your wholesale orders. One pool of inventory in one building, shipping out through whichever channel needs it. That is usually the point: you stop reconciling two stock positions in two places. The building sits about fourteen minutes from GCT Vanterm, so imported stock can land, be put away and start shipping to customers without an inland leg in between. When an order needs to go east, it moves on the Calgary line haul that runs six days a week on our own trucks.
Vancouver facility
- Facility size
- 200,000+ sq ft
- Clear height
- 12 to 20 feet
- Loading
- 20 dock doors + 4 grade doors
- Sprinklers
- ESFR
- Racking
- Engineered racking installed
- Power
- 2,000 amp, 600 volt service
- Available footprints
- 1,000 to 25,000+ sq ft
- Security
- 24/7 CCTV and overnight security
- On-site climate
- Ambient and heated
- Chilled and frozen
- Rolls Right Cold Storage, Vancouver
- Highway access
- 4 minutes to the Trans-Canada
- Port access
- 14 minutes to GCT Vanterm
- Operating since
- 1976 (Coquitlam), Vancouver expansion following
Capabilities
Our e-commerce fulfillment capabilities
- Single-unit and multi-unit order picking
- Pack, label and carrier handover
- One inventory pool shared across retail and direct channels
- Kitting and bundling for promotional and subscription orders
- Returns handling as part of the account
- Cycle counts reconciled against your numbers rather than only ours
- Real-time stock and order visibility through the customer portal
- Retail DC delivery with booked appointments when a channel needs it
- Lower Mainland delivery on our own fleet where it makes sense
Brands that trust us
Get a quote
Get an e-commerce quote in Vancouver.
Tell us the volumes and the timeline. A real number back within 48 hours.
How onboarding works
From first call to first pallet.
Same process whichever service you start with.
Tell us what you move
Pallet count, how often it turns, what's in it, and where it ships. Five minutes on the form or ten on the phone.
Day 0
We quote it
Storage, handling in and out, container work and freight, every line visible. If the building doesn't fit your product we say so here, not later.
Within 48 hours
Walk the floor
Come and see it. A site tour is the fastest way to know whether a building works for you, and we'd rather you looked before you signed.
Your schedule
Credit and agreement
A standard credit check and a signed agreement. No procurement marathon, no five-year lease.
2–3 days
First receipt
Your first inbound is walked by a supervisor, not handed to whoever's on shift. After that it's routine.
Days, not months
FAQ
E-Commerce in Vancouver, questions
Can you hold retail and direct-to-consumer stock together?
Yes, and that is usually the point. One pool of inventory in one building, shipping out through whichever channel needs it, rather than splitting stock across two providers and reconciling the difference.
Which carriers do you use?
Whichever ones your account is set up with. We are not tied to one, and for Lower Mainland volume our own trucks are often cheaper than a parcel network.
Do you integrate with our system?
Tell us what you run and we will tell you straight away whether it connects cleanly or needs a file-based handover. We would rather set that expectation before you commit.
How do returns work?
They come back to the same building your stock ships from, and what happens next is your call: inspect and restock, hold for a decision, or set aside for rework. Tell us the volume and the rule you want applied and we will run it that way rather than ask each time.
Can you handle a seasonal peak?
Tell us the shape of it and when it starts. The floor carries transient space for overflow and the crew scales for the season, so the useful conversation is about your volumes and dates rather than a fixed ceiling.
Can the same stock ship to a retail DC as well?
Yes, and that is the reason to keep one pool. The same inventory can go out as a single parcel or as a palletised retail order with a booked appointment, on our own trucks, without splitting stock between two providers.
Worth reading first
Tell us what you move.
Pallet count, how often it turns, where it ships. A real number back inside 48 hours, and a straight answer about whether we're the right building.