Vancouver · E-Commerce
E-Commerce Fulfillment in Vancouver
Direct-to-consumer order fulfilment out of the Lower Mainland, running on the same floor and the same stock pool as your wholesale orders.
3200 E Broadway, Vancouver, BC V5M 1Z8
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E-Commerce Fulfillment in Vancouver at a glance
Direct-to-consumer order fulfilment out of the Lower Mainland, running on the same floor and the same stock pool as your wholesale orders. One pool of inventory in one building ships through whichever channel needs it, so you stop reconciling two stock positions in two places. The building sits about fourteen minutes from GCT Vanterm, so imported stock can land, be put away and start shipping to customers without an inland leg in between. When an order needs to go east, it moves on the Calgary line haul that runs six days a week on our own trucks.
Capabilities
Our e-commerce fulfillment capabilities
- Single-unit and multi-unit order picking
- Pack, label and carrier handover
- One inventory pool shared across retail and direct channels
- Kitting and bundling for promotional and subscription orders
- Returns handling as part of the account
- Cycle counts reconciled against your numbers as well as ours
- Real-time stock and order visibility through the customer portal
- Retail DC delivery with booked appointments when a channel needs it
- Lower Mainland delivery on our own fleet where it makes sense
Brands that trust us
Get a quote
Get an e-commerce quote in Vancouver.
Tell us the volumes and the timeline, and we'll send a real number back within 48 hours.
Vancouver facility
- Facility size
- 200,000+ sq ft
- Clear height
- 12 to 20 feet
- Loading
- 20 dock doors + 1 drive-in door
- Sprinklers
- ESFR
- Racking
- Engineered racking installed
- Power
- 2,000 amp, 600 volt service
- Available footprints
- 1,000 to 25,000+ sq ft
- Security
- 24/7 CCTV and overnight security
- On-site climate
- Ambient and heated
- Chilled and frozen
- Rolls Right Cold Storage, Vancouver
- Highway access
- 4 minutes to the Trans-Canada
- Port access
- 14 minutes to GCT Vanterm
- Operating since
- 1976 (Coquitlam), Vancouver expansion following
How onboarding works
From first call to first pallet.
Same process whichever service you start with.
Tell us what you move
Send the pallet count, how often it turns, what's in it and where it ships. That's five minutes on the form or ten on the phone.
Day 0
We quote it
The quote lists storage, handling in and out, container work and freight as separate lines. If the building doesn't fit your product, we tell you at this stage.
Within 48 hours
Walk the floor
Come and see the building. A site tour is the fastest way to know whether it works for you, and we'd like you to see it before you sign.
Your schedule
Credit and agreement
A standard credit check and a signed agreement.
2–3 days
First receipt
A supervisor walks your first inbound, and after that it's routine.
Within days
FAQ
Questions about e-commerce in Vancouver
Can you hold retail and direct-to-consumer stock together?
Yes. One pool of inventory in one building ships through whichever channel needs it, so you don't split stock across two providers and reconcile the difference.
Which carriers do you use?
Whichever ones your account is set up with, and for Lower Mainland volume our own trucks are often cheaper than a parcel network.
Do you integrate with our system?
Tell us what you run and we will tell you straight away whether it connects directly or needs a file-based handover, before you commit.
How do returns work?
They come back to the same building your stock ships from, and what happens next is your call: inspect and restock, hold for a decision, or set aside for rework. Tell us the volume and the rule you want applied, and we will apply it to every return.
Can you handle a seasonal peak?
Yes. Tell us the shape of the peak and when it starts. The floor has transient space for overflow and the crew scales for the season, so we plan it around your volumes and dates.
Can the same stock ship to a retail DC as well?
Yes, and that's the reason to keep one pool. The same inventory can go out as a single parcel or as a palletised retail order with a booked appointment on our own trucks.
Worth reading first
Tell us what you move.
Send the pallet count, how often it turns and where it ships. You'll get a real number back inside 48 hours, and a straight answer about whether we're the right building.